First impressions are everything…
I’ve worked with lawyers where you start with the gatekeeper on the phone which inevitably leads to the lawyer seeing how much money that they can make before they decide if it’s worth it. Then they charge you $250 for 30 minutes on the phone waiting for you to decide while they only pay attention to 20% of what you say. Then you hire them, they never call you back, meanwhile your retainers flying out the window, you’re frustrated, etc., etc.
Joel was kind enough to speak with me over the phone, offered guidance after hearing what I was up against and actually called me back to refer a colleague who he thought might be better suited to help me.
Top notch – would definitely recommend. Thanks again Joel!